Find answers to common questions about the Akirva platform.
Akirva is a digital mobility platform designed to make auto-rickshaw transportation more convenient through online booking and digital ride management for both passengers and drivers.
Passengers use the Akirva User app to request a ride by entering their destination. The platform digitally matches this request with a nearby registered driver using the Akirva Captain app. Once accepted, the driver picks up the passenger and the ride is managed digitally through the platform.
You can book a ride by downloading the Akirva passenger app from the Google Play Store or Apple App Store, creating an account, and entering your pickup and drop-off locations.
Currently, Akirva is operating and headquartered in Coimbatore, Tamil Nadu. Please check the app for specific service availability in your immediate location.
Auto-rickshaw drivers can apply to join the platform by downloading the Akirva Captain app, submitting their required documents, and completing the onboarding verification process.
Akirva Meter is our integrated digital technology that calculates fares based on distance traveled, providing transparency and consistency for rides booked through the Akirva platform.
The Akirva passenger app is available on both the Google Play Store (for Android) and the Apple App Store (for iOS).
You can reach our support team via email at akirvaautos@gmail.com, by calling +91 8680872639, or by visiting the Contact or Support sections of our website.
Fares are calculated digitally through the platform based on standard distance metrics, utilizing the Akirva Meter technology integrated into our ecosystem.
You can cancel an active booking directly from the ride management interface within the Akirva app before the ride begins.